At ProluxeTech, we make shipping clear, reliable, and transparent.
🇺🇸 Shipping Origin
All orders are shipped directly from the official factory in China.
All products are 100% genuine and fully covered by the manufacturer’s warranty.
🌍 Shipping Destinations
We offer worldwide shipping, except to the following locations:
Israel, Japan, South Korea, Hong Kong, Ukraine, Norway, Switzerland.
If your country appears at checkout, we are able to ship to you.
🚚 Shipping Rates
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FREE shipping on all orders $99 USD and above
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$39 flat-rate shipping on orders under $99 USD
All shipping costs are clearly displayed at checkout before payment.
🚢 Processing & Delivery Timeline
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Processing Time: Orders ship from the factory within 7 business days
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Estimated Transit Time:
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Accessories & small items: 10–15 business days
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Large items (e.g. electric bikes): 40–50 days
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All shipments include tracking, and email updates are provided at every step of the way.
💰 No Hidden Fees
All prices shown on our website include all applicable taxes and duties.
There are no additional charges upon delivery.
📦 Order Tracking
Once your order ships, you will receive a confirmation email with tracking details.
Please allow a few days for tracking information to update.
📩 Contact Us
If you have any questions regarding shipping, please contact:
info@proluxetech.com
Shop with confidence at ProluxeTech.